Top Live Chat Support Companies

Eurostep Commerce is an Italian ecommerce agency specializing in omnichannel platform development and composable commerce solutions. They offer system integration services including cloud architecture, order management systems, and custom software development, alongside digital marketing services like performance marketing, UX/UI design, and CRM implementation, with full outsourcing and managed services capabilities.

Thena is an AI-powered B2B customer support platform that provides omni-channel ticketing, AI chat agents, and seamless integrations with Slack, Microsoft Teams, and email. The company specializes in transforming traditional customer service operations through intelligent routing, automated responses, and unified communication management for business teams.

AriseCX

Where Systems Meet Experience.

AriseCX is a CX-as-a-Solution company that provides end-to-end customer support operations and technical system management for businesses across multiple industries. We work as an extended arm of your team, taking full ownership of both customer interactions and the systems that power them, so your business can deliver a consistent and reliable customer experience without operational bottlenecks. Our customer support operations are designed to cover every touchpoint of your customer journey. We handle email support by responding to customer queries through your existing platforms, ensuring timely and accurate communication. We provide 24/7 live chat support to manage real-time conversations and capture opportunities as they happen. Our phone support includes both inbound and outbound calls handled according to your standard operating procedures, maintaining professionalism and consistency. For more complex needs, we offer Tier 1 and Tier 2 technical support, resolving basic to moderately complex issues efficiently. We also support SaaS businesses with onboarding, helping new users get set up, understand the product, and adopt it smoothly, reducing churn and improving user experience from day one. Beyond support operations, we specialize in system setup and configuration to ensure your tools are structured properly and work seamlessly together. We set up ticketing systems like Zendesk and Freshdesk to create organized and efficient support workflows. We integrate customer support tools with CRMs such as HubSpot, Zoho, and Salesforce so your data flows correctly across systems. We also handle live chat integration by installing and configuring tools like Tidio, LiveChat, Crisp, and Tawk.to on your website or application, making sure everything is fully functional and aligned with your processes. A key part of our offering is our GoHighLevel services, where we manage both the setup and ongoing optimization of your CRM environment. We build complete GoHighLevel systems from scratch, including pipelines, workflows, and automation tailored to your business. Once the system is live, we continue to manage and optimize it to ensure it evolves with your operations, stays efficient, and supports your growth without requiring constant internal effort. What sets AriseCX apart is our execution-first approach. We don’t operate like traditional consultants who deliver strategies and leave implementation to you. We take responsibility for building, managing, and improving both your support operations and your systems. Our focus is on simplicity, usability, and real-world functionality, ensuring everything we deliver is practical and easy for your team to work with. We move fast, avoid unnecessary complexity, and provide clear ownership so there are no gaps in execution. AriseCX is built for businesses that want dependable customer support and well-structured systems without having to manage everything internally. By combining operational support with technical expertise, we ensure your customer experience runs smoothly, your systems stay optimized, and your business is set up to scale without friction.

CoSupport

CoSupport is an AI-powered customer service platform that automates customer support across chat, email, social media...

CoSupport is an AI-powered customer service platform that automates customer support across chat, email, social media, and helpdesk systems. The company provides no-code AI setup, integrates with leading platforms like Zendesk and Freshdesk, and promises 60% AI resolution rates within 60 days with multilingual support capabilities.

Octavebytes is an AWS Select Tier Services Partner specializing in Amazon Connect contact center solutions and omnichannel customer experience platforms. They provide CTI connectors for CRM systems like HubSpot, Microsoft Dynamics, and GoHighLevel, develop AI-powered voice agents and chatbots using Amazon Lex, and offer migration services to Amazon Connect along with custom agent desktop applications.

Seal Global Holdings

Seal Global Holdings provides AI-powered global teams delivering comprehensive eCommerce outsourcing, 24/7 customer.

Seal Global Holdings provides AI-powered global teams delivering comprehensive eCommerce outsourcing, 24/7 customer support, and full accounting services. They specialize in building distributed teams that offer 40-60% cost savings through strategic offshore operations and advanced AI integration for enterprise solutions.

Everise is a customer experience outsourcing company that delivers customer service and contact center solutions for regulated industries. They specialize in handling customer interactions for healthcare, insurance, utilities, and other complex sectors, combining human expertise with AI-powered technology through their EverAI platform to provide 24/7 support services.

VXI Global Solutions is a business process outsourcing (BPO) and customer experience provider that delivers scalable contact center services, back office support, and customer service operations for enterprise organizations. They specialize in helping companies manage customer interactions, technical support, and business operations while focusing on diversity, equity, and inclusion in their supplier relationships and workforce practices.

HelloSells provides 24/7 lead qualification and capture services for sales and marketing teams. They offer live call answering, lead qualification, appointment scheduling, and CRM integration to help businesses capture and convert inbound leads around the clock. Their service acts as a bridge between marketing and sales by ensuring prospects are captured and qualified in real-time.

Grasp

Grasp is an AI-powered customer service platform that unifies multiple communication channels (email, WhatsApp,.

Grasp is an AI-powered customer service platform that unifies multiple communication channels (email, WhatsApp, Facebook Messenger, Instagram Direct, live chat) into a single team inbox. The platform provides AI assist features for automated responses, team collaboration tools, and maintains consistent customer experiences across all channels through intelligent conversation management.

ExpertCallers

Verified

Performance-Driven Contact Center Solutions

ExpertCallers partners with organizations to create and strengthen high-value customer relationships. With more than 20 years of experience in delivering dependable, scalable, and performance-focused call center outsourcing services, we adapt to evolving market dynamics to turn everyday customer interactions into measurable operational gains and sustainable competitive advantage. Our Lean Six Sigma–driven delivery model, built around Voice of Customer (VoC) insights and Critical-to-Quality (CTQ) alignment, ensures consistent service quality, deeper customer loyalty, and long-term strategic value for our clients. We foster trust through personalized, insight-led, and results-oriented engagements, supported by a full spectrum of contact center solutions including inbound and outbound support, technical helpdesk, telemarketing, CATI research, email assistance, and live chat services. Every interaction—across voice and digital channels—is managed as a strategic touchpoint designed to elevate customer experience, strengthen brand credibility, and drive measurable business outcomes.

Vericast is a diversified financial services partner specializing in helping banks and credit unions compete and grow. They provide marketing solutions for customer acquisition and retention, contact center services for high-impact service challenges, card and communication solutions for efficient engagement, and revenue enhancement strategies to grow non-interest income.

Dah Reply is a Malaysian AI chatbot solutions provider specializing in conversational AI for business automation. They offer AI chatbot development for customer support, sales, and internal operations, with features including appointment booking, multi-platform deployment (WhatsApp, Facebook, website), and real-time team collaboration through their comprehensive management portal.

VinsiAI is an AI-powered SaaS platform that specializes in AI voice agents, customer experience automation, and comprehensive business operations. The company provides AI-powered phone agents for 24/7 customer care with natural human-like voices, integrated CRM systems, workflow automation, and analytics tools designed to optimize call center operations and remove industry pain points.

Sistaş

Sistaş is a Turkish telecommunications and technology solutions provider specializing in enterprise communication.

Sistaş is a Turkish telecommunications and technology solutions provider specializing in enterprise communication systems and customer experience platforms. They offer comprehensive services including IP telephony systems, video communication solutions, omnichannel customer interaction platforms, call center products, network infrastructure solutions, and corporate workforce optimization tools.

Oakdale Heights Assisted Living is a senior care facility located in Redding, California, providing assisted living services, respite care, and hospice care coordination. The community specializes in supporting residents with activities of daily living while maintaining their independence in a safe, supportive environment near Caldwell Park and the Sacramento River.

Digital Destination

Digital Destination is a Chicago-based digital marketing agency offering comprehensive search engine marketing, SEO,.

Digital Destination is a Chicago-based digital marketing agency offering comprehensive search engine marketing, SEO, social media management, live chat services, and display advertising. They provide end-to-end digital marketing solutions including website development, listing management, and email marketing with a focus on helping businesses be found, be first, and be chosen online.

Poole Communications

Pontica Solutions is an award-winning customer experience (CX) partner that delivers multilingual customer support,.

Pontica Solutions is an award-winning customer experience (CX) partner that delivers multilingual customer support, back-office operations, and technology-enabled solutions in 20+ languages. They specialize in AI and digital transformation, customer success management, dedicated technical teams, and workforce management across industries like automotive, fintech, healthcare, and retail.