Top Customer Service & Call Centers Companies
80 agencies foundAvg. rating: 4.717 specializationsUpdated May 2026
Hugo
VerifiedHugo is the largest specialty provider of customer care, data, and community support solutions.
4.7(1)
4.7
1 review
Chicago, Illinois201-5002017
Hugo is the largest specialty provider of customer care, data, and community support solutions. We build and manage high-performance teams that deliver a more nuanced approach to customer support, data annotation, and marketplace operations. A trusted partner to disruptive startups and iconic brands such as Meta, Google, Faire, Attentive, and Topicals. We bring an exceptional standard to your operations with a quality fixation, a multilingual, 365/24/7 delivery model, and the world's most intelligent workforce. Our HQ is in Chicago, IL, with an active workforce of 4,000+ globally distributed teammates. Wherever you need coverage, we have the right team to help you win.
“Paula's 4 P's: You have to be patient, positive (even in the hardest times), have passion...then, when you master those three, it's the party—you can celebrate...”
— Verified Client
Administrative ServicesArtificial IntelligenceCustomer Service & Call CentersData Entry & ProcessingBased in USATeam Powerhouse
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Telework PH
VerifiedAt Telework PH, we offer cost effective, fast and easy offshore staffing solutions that provide topnotch quality.
4.7(1)
4.7
1 review
San Rafael, PH201-5002016
At Telework PH, we offer cost effective, fast and easy offshore staffing solutions that provide topnotch quality service that will retain your customers. Build your full-time, 100% dedicated support or back office team with our professional, high-quality, English-speaking agents and watch your customer loyalty skyrocket.
“In the video, Maayan talks about her experience in getting a virtual assistant for the first time and how Telework PH has helped her through every step of the way.”
— Verified Client
Administrative ServicesCustomer Service & Call CentersVirtual AssistanceData Entry & ProcessingEstablishedTeam PowerhouseGlobal Reach
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Frequently Asked Questions About Customer Service & Call Centers
What does a Customer Service & Call Centers agency do?
Customer service and call center agencies provide comprehensive customer experience solutions including inbound and outbound call handling, live chat support, email support, and omnichannel customer messaging. They offer specialized services like technical support, help desk operations, after-hours coverage, multilingual support, and AI chatbot implementation. These agencies help businesses manage customer interactions across multiple touchpoints while maintaining quality assurance standards.
How much do Customer Service & Call Centers services cost?
Customer service and call center pricing varies based on service type, volume, and complexity, typically ranging from $15-50 per hour for basic support to $3-8 per call for inbound services. Outbound call center services may cost $25-75 per hour, while specialized technical support or multilingual services command premium rates. Many agencies offer flexible pricing models including per-minute billing, monthly retainers, or performance-based pricing structures.
How do I choose the right Customer Service & Call Centers agency?
Select a customer service agency based on their experience in your industry, available service channels (phone, chat, email, social media), and scalability options. Evaluate their quality assurance processes, multilingual capabilities, technology platforms, and integration abilities with your existing systems. Consider factors like geographic coverage, after-hours support availability, and their track record with similar customer experience challenges.
