What is Social Listening & Monitoring?

Social listening and monitoring is the process of tracking, analyzing, and responding to conversations about your brand, competitors, and industry across social media platforms and digital channels. It combines data analytics and technology to provide consumer insights, sentiment analysis, and audience measurement that inform business strategy and marketing decisions.

How much does Social Listening & Monitoring cost?

Social listening and monitoring costs typically range from $500-$5,000+ per month depending on the scope of monitoring, number of keywords tracked, and depth of analytics required. Enterprise-level solutions with advanced data analytics and custom reporting can cost $10,000+ monthly, while basic monitoring tools may start at $99-$299 per month.

What should I look for in a Social Listening & Monitoring provider?

Look for providers with robust first-party data capabilities, advanced analytics technology, and experience in your industry vertical. The best agencies offer real-time monitoring, sentiment analysis, competitive intelligence, and actionable consumer insights rather than just basic mention tracking.

Top Social Listening & Monitoring Firms

Social listening and monitoring agencies provide comprehensive consumer insights through real-time data analytics and technology, tracking brand mentions, sentiment analysis, and audience behavior across digital channels. These specialized providers help businesses understand market trends, competitive intelligence, and consumer conversations to inform strategic decision-making and brand positioning.

Showing 1 - 4 of 4 agencies

V2 Communications

Strategic integrated communications firm for AI, B2B, Climate and Healthcare technology brands

Boston, Massachusetts

V2 Communications is a strategic integrated communications firm specializing in B2B, emerging, climate and healthcare technologybrands. The firm partners with growth-stage and established companies to build category leadership, increase visibility and drive measurable business impact through earned, owned, paid and AI-informed communications strategies. The firm takes a unified approach to modern PR, combining high-impact media relations, data-driven storytelling and Generative Engine Optimization (GEO) to ensure brands are accurately represented across traditional media and AI-driven search platforms. With deep sector expertise and a focus on authority-building at scale, V2 helps companies shape market perception, strengthen credibility and lead in competitive markets.

Content Marketing Copywriting Digital Marketing Event MarketingMedical DevicesBlockchain & CryptocurrencyCleantech & Climate TechCategory LeaderBased in USAMost Viewed

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Serengeti Bytes

Illustrating The Future

Dar es Salaam, TZ11-502018

Serengeti Bytes is a technology and communications company born in Tanzania and connected to the world. We help organizations transform, grow, and lead using the power of software, data, and storytelling. For nearly a decade, and a combined experience of over 30 years, we have worked with clients across sectors; governments, NGOs, startups, and global brands to build digital solutions that work, campaigns that move people, and content that inspires action. Our strength lies in how we connect insight, creativity, and execution. If you are ready to solve real problems, we are ready to work. Our vision is to become Africa’s most trusted innovation and communications partner by 2030. We are investing in AI, cloud services, mobility, content platforms, new social media platform for new social contract, and human-centered design while staying grounded in our mission to create meaningful change. Our Capabilities: FutureTech & Software Custom Software & App Development Cloud Services & Hosting AI-Powered Tools (Generative AI, Automation) Website Design & Maintenance Strategy & Advisory Digital Transformation Consulting Brand & Crisis Communication Strategy ESG & SDG Reporting Support Behavioural Research & Audience Profiling Go-To-Market Strategy Experiential Events Event Production & Execution Innovation & Tech Integration Brand Activation Data & Design Data Visualization & Dashboard Creation Interactive Infographics & Motion Graphics Annual Reports, Briefs, Policy Papers Creative Production Photography, Video & Audio Production Multicam Event Coverage Live Streaming & Post-Event Video Edits High-End Design & Printing Services Digital Engagement Full-Service Digital Marketing (SEO, Paid Ads, Analytics) Social Media Strategy & Management Content Creation: Copy, Blogs, Podcasts, Videos Influencer Marketing & Community Growth Viral Campaigns & Trend Activation Public Engagement Public & Media Relations Event Planning, Management, and Promotion Media Training & Strategic Positioning Capacity Building Corporate Training in PR, Branding, Digital Strategy NGO, Startup, and Government Advisory Specialized Services Multilingual Translations (EN, SW, FR, AR, CN) Monitoring, Evaluation & Learning (MEL) Impact Research & Documentation

Account-Based Marketing Advertising Branding Content Marketing

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ZECOMMS AGENCY

International PR agency helping tech startups gain global media coverage through strategic communications, media relations, and data-driven campaigns.

Tel Aviv-Yafo, IL

ZECOMMS is an international PR agency specializing in global media relations, strategic communications, and thought leadership for technology startups, scale-ups, and venture funds. The agency helps innovative companies increase brand visibility, build credibility, and secure media coverage in leading international publications. ZECOMMS works with clients across sectors including AI, cybersecurity, robotics, FemTech, ClimateTech, and digital platforms, supporting product launches and market expansion across the US, Europe, the Middle East, and Asia. The team has delivered successful PR campaigns for companies such as Qrator Labs, Soula, and Robotic Therapeutics, securing coverage in top-tier outlets including Forbes, Bloomberg, Entrepreneur, and other global tech and business media. ZECOMMS also collaborates with international partners and media networks to amplify client stories and position founders as industry thought leaders. The agency’s campaigns have generated millions of media impressions and earned industry recognition, including an award at the Davos Communications Awards.

Public Relations Digital Marketing Publishing & Editorial Market Research

Min. $1,000

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Min. $1,000

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M22

We turn strategy into measurable growth

Ciudad de México, MX11-502014

M22 is an agency, a digital intelligence firm focused on performance, helping companies achieve measurable and scalable growth. We combine strategy, data, creativity, and technology into a single system designed to drive real business impact. Our approach goes beyond execution—we act as a strategic partner, integrating deeply with our clients and aligning every action with their business objectives. From performance marketing and data-driven campaigns to UX, service design, and custom technology solutions, we build ecosystems that convert. With over a decade of experience, M22 has delivered results such as ROAS of up to 30,000%, optimizing every stage of the funnel to maximize profitability and long-term growth.

Digital Marketing Direct Mail Email Marketing Event MarketingCommercial Real EstateAutomotiveHigher Education

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Browse top-rated agencies in major cities across the United States.

Chicago, IL(3)

What results can I expect from Social Listening & Monitoring services?

Expect improved brand reputation management, deeper consumer insights, and data-driven decision making within 30-60 days of implementation. Quality social listening services deliver measurable improvements in audience engagement, crisis response times, and competitive positioning through comprehensive data analytics and strategic recommendations.

Top Social Listening & Monitoring Firms

V2 Communications

Serengeti Bytes

Frequently Asked Questions About Social Listening & Monitoring

ZECOMMS AGENCY

M22

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